Warranty

An overview of A.O. Smith Water Heater’s warranty terms are provided here for your convenience.  For further information or clarification, please contact the A.O. Smith Water Heaters technical department.

ADM, ADMP, ADMR, AH, AHD, BFM, BTI, COF, DRE, and EQ Water Heaters

The following ranges of A.O. Smith water heaters are provided with a warranty period of 3 years for tank failure and 1 year for part failure.

When commissioned by Adveco, this warranty is upgraded to cover both parts and labour, and the warranty start date is extended to begin from the date of successful commissioning.

  • ADM 40, 50, 60, 80, 90, 115, 135
  • ADMP 40, 50, 60, 80, 90, 115
  • ADMR 40, 50, 60, 80, 90, 115, 135
  • AH
  • AHD
  • BFM 30, 50, 80, 100, 120
  • BTI 65, 85, 100
  • COF 199, 245, 315, 385, 455, 700
  • DRE 52, 80, 120
  • EQ 280, 380

BFC, IR, ICW, SGE, and SGS water heaters

The following ranges of A.O. Smith water heaters are provided with a warranty period of 3 years for tank failure and 2 year for part failure.When commissioned by Adveco, this warranty is upgraded to cover both parts and labour, and the warranty start date is extended to begin from the date of successful commissioning.

  • BFC 28, 30, 50, 60, 80, 100, 120
  • IR 12/160, 20-160, 12-200, 20-200, 24-245, 32-245, 24-285, 32-285, 32-380
  • ICW 25, 35, 60
  • SGE 40, 60
  • SGS 28, 30, 50, 60, 80, 100, 120

EES, EQ, EQH, and TWI water heaters

The following ranges of A.O. Smith water heaters are provided with a warranty period of 5 years for tank failure and 1 year for part failure.

When commissioned by Adveco, this warranty is upgraded to cover both parts and labour, and the warranty start date is extended to begin from the date of successful commissioning.

  • EES 30, 40, 52, 66, 80, 120
  • EQ(H) 115, 155, 200
  • TWI 35-100, 45-190

ST, IT, ITS, ITE storage tanks and indirect water heaters

The following ranges of A.O. Smith storage tanks and indirect water heaters are provided with a warranty period of 3 years for tank failure and 1 year for part failure.

When commissioned by Adveco, this warranty is upgraded to cover both parts and labour, and the warranty start date is extended to begin from the date of successful commissioning.

  • ST 300, 400, 500, 600, 750, 1000
  • IT 300, 400, 500, 600, 750, 1000
  • ITS 300, 400, 500, 600, 750, 1000
  • ITE 400

The following ranges of A.O. Smith storage tanks and indirect water heaters are provided with a warranty period of 5 years for tank failure and 1 year for part failure.

When commissioned by Adveco, this warranty is upgraded to cover both parts and labour, and the warranty start date is extended to begin from the date of successful commissioning.

  • ST 1500, 2000, 2500, 3000
  • IT 1500, 2000, 2500, 3000

Solar Collectors

The range of A.O. Smith solar thermal collectors are provided with a warranty period of 10 years to cover collector failure.